Support

Email support@qenex.ai for QENEX Agent install, SSO, session, or product issues. Owner contact for Vercel (not listed publicly): ceo@qenex.ai.

Subscribe to Lab Article 50(2) marking or Dual-Rail Receipt on Pricing. Do not email for a quote — every published Lab SKU is live checkout. Pulse is archived; in-flight renewals are on that page only.

What to include

• Vercel team slug and installation id, if you have them.
• The page or Marketplace flow where the issue appeared.
• UTC time and a short description of what you expected.

Response times

Best-effort first response on UK working days, 09:00–17:30 London time. Compliance-tier customers follow the QENEX Service Level Agreement.

Security

Report vulnerabilities to security@qenex.ai using the responsible disclosure policy. Do not send production secrets to support.